How can i order and make payment?
Once clear your requirement and determined which product is ideal for you. We will send proforma invoice to you. You can pay via TT bank transfer, Western Union or Paypal as you like!
Can i buy 1 or 2 pieces of samples for testing before place bulk order?
Yes, we are pleased to send you samples to test the quality and performance. We are confident that once you get it in you hand. You will be very satisfied. Moreover, with our excellent service and competitive price. We believe that we will be your first choice for cast iron cookware.
If we don’t find what we need on your website. What should we do?
Do you make cast iron cookware as per customer’s specific requirements?
Yes, we can provide bespoke service to customers with specific requirements. You can send the detailed requirements by email. We will check if we can develop them. We develop new models every year, and some of them may not yet be updated on our website. Or you can send us samples or drawing ,and we can develop the new models especially for you.
How do you ensure your product and service quality?
All our processes strictly adhere to ISO-9001 procedures. If the product does not work property as described, and the problem is proven to be caused by our side, we will provide exchange services for the same specific item. Also, Standards rubber staffs will always be there for you if anything needed.